• Day 1 - 18 Oct 2016
BTS London Summit 16
08:30 - 09:00
Registration, coffee and pastries
09:00 - 09:15
Welcome and opening remarks
09:15 - 10:00
OPENING KEYNOTE: How Britain voted for Brexit and what happens now
FUTURE TRAVEL MANAGEMENT: INNOVATION & DISRUPTION
10:00 - 10:30
PLENARY: A view of the future of travel management
10:30 - 11:00
Morning Networking
MORNING KEYNOTE & PANEL SESSIONS
11:00 - 11:15
An overview of the key challenges in managing today’s travel programmes
11:00 - 11:15
The technologies vital for today’s travellers and travel programmes
11:00 - 11:15
Innovation in risk management and its relevance in modern travel management.
11:15 - 11:45
Uber and why the sharing economy is not going away
11:15 - 11:50
Can artificial intelligence improve business travel?
11:15 - 11:50
Why travellers need to take responsibility
11:45 - 11:50
Break
11:50 - 12:45
PANEL: How to manage your TMC and how to measure success
11:50 - 12:45
PANEL: How to optimise your booking technology
11:50 - 12:45
PANEL: What can you do to keep travellers safe?
Lunch
12:45 - 13:45
Networking Lunch
ROUND TABLE SESSIONS
13:45 - 14:20
Managing your TMC – do you negotiate with the incumbent or go out to tender
13:45 - 14:20
Leveraging and consolidating your data
13:45 - 14:20
Is traveller well-being an employee retention tool?
13:45 - 14:20
Benchmarking your air programme
13:45 - 14:20
What barriers do you face with Online Adoption? Is it User-experience, mobile abilities or content?
13:45 - 14:20
To what extent does tracking travellers address your Duty of Care requirements?
13:45 - 14:20
Designing and negotiating a preferred supplier policy
13:45 - 14:20
Does your TMC give you the right data?
13:45 - 14:20
What does the British business traveller want
13:45 - 14:20
Expense management: moving to an automated process
13:45 - 14:20
Managing open booking
13:45 - 14:20
How to communicate with travellers in an emergency to reduce exposure to risk
13:45 - 14:20
Accommodation alternatives
13:45 - 14:20
New technologies for managing rail
13:45 - 14:20
Briefing travellers on security scenarios
14:20 - 14:25
Break
14:25 - 15:00
All round table sessions above repeated
14:25 - 15:00
All round table sessions above repeated
14:25 - 15:00
All round table sessions above repeated
15:05 - 15:10
Break
CASE STUDY SESSIONS
15:10 - 15:35
A managed hotel programme needn’t preclude traveller choice
15:10 - 15:35
Traveller communication and travel strategy
15:10 - 15:35
Understanding the new world of terror
15:35 - 16:05
Afternoon Networking
FUTURE TRAVEL MANAGEMENT: INNOVATION & DISRUPTION
16:05 - 16:55
Business Travel Summit Innovation award
CREATIVITY IN TRAVEL MANAGEMENT
16:55 - 17:30
CLOSING KEYNOTE: Creative Britain’s Travel
17:30 - 17:30
Chair’s Closing Remarks

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